Shipping Policy

Shipping and delivery:

  • vape4life only accept and send orders within Australia.  No international orders are accepted and in the event an order is successfully placed, a full refund will be issued
  • The majority of our orders are sent via Toll DX Express. Any orders that have a shipping address that is a PO Box or Parcel Locker will be sent via Australia Post Express as Toll do not deliver to either of these.
  • All orders over the value of $75 qualify for free shipping
  • All orders under $75 will attract a shipping fee, all shipping options are available at check out.
  • All orders made prior to 1pm on business days will ship the same day.  All orders placed after 1pm on business days, will ship the following business day.
  • All orders placed over weekends and/or public holidays will ship on the next business day.
  • Depending on your location, delivery times with Toll DX Express are estimated at 1 - 2 business days.  Australia Post delivery times are estimated at 1 - 3 business days.
  • During any COVID lock downs or restrictions shipping times may vary.

 

Pick ups:

    • vape4life offer pickups at all 4 of our locations
    • Prior to selecting the pick up option, please ensure that you have ordered a product/products that is available at your chosen location.  Each product page has stock availability at each location
    • In the event you have chosen to collect your order from a location that doesn't have the products you selected AND our product page confirms no availability of that selected product at that location, a flat rate shipping fee of $7 will be charged.  
    • In the event you have chosen to collect your order from a location that doesn't have the products you selected AND our product page shows availability of that selected product at that location, vape4life will cover the cost of shipping.